Consulting

How good is your strategy? Do you even have one?

We are increasingly living in a digital world - where the customer experience is across both digital and personal interaction. We can help connect your business to your customers so you can thrive

Med-Tech Consulting

We can help you chart a pathway to commercialization and success by providing consulting advice around financial & market analysis, health-care patient outcomes, health-care cost consequence, and regulatory and market pathways.

Experience across a range of ground-breaking medical device projects including; biotech bone implants, CPR devices to assist paramedics, emergency department nebulizer devices, training for extracorporeal membrane oxygenation, technology to improve effectiveness of in vitro fertilization procedures and devices for pleural decompression.

Strategic Consulting Advice

We can help you transform your organisation by providing you with unique market and customer insights to inform your strategy and business model.

This includes development of a roadmap for leadership teams to develop practical plans that will drive accountability and support the execution of your overall strategy.

Data Driven Market & Customer Insights

We have a data or “fact” driven approach using tools such as data analytics combined with human-centred design thinking, empathy mapping and customer journey mapping to gain a unique understanding of what your customers are seeing, hearing thinking and feeling. Once you step into their shoes, you can identify ongoing real opportunities and pain points to solve.

It is the combination of qualitative and quantitative insights that drives value and provides insights to identify where you should focus.

Strategy & business model development

We use a collaborative approach with you and your teams to ‘discover’ (not just develop) a strategy based on fixing those problems that have the biggest impact, and has buy-in across leadership, staff, customers and partners.

We seek to educate and develop a strategic and innovative mindset for you and your team so agility and improvement is embedded in your day-to-day operations.

Planning

We work with you and your leadership teams to develop practical plans that target specific ways to deliver on key parts of the strategy.

This includes developing an implementation plan that everyone owns, understands, that clearly delivers on the overall organisation strategy - but also are structured to be responsive & adaptive to changes in the market & organisation.

We also seek to have genuine alignment across the various teams and parts of the organisation, so that all plans are consistent and integrate with one another.

Execution & accountability

To avoid the risk of your strategy and execution becoming disconnected, we can work alongside you and your leadership teams to drive execution of the overall strategy and accountability of your plans.

We also seek to put in place an ongoing reporting and dashboard framework to understand customer insights that empower you and your sales & marketing teams to provide better solutions and potential revenue opportunities for both existing customers and new customers.